Health and welfare
A range of services are provided on campus to ensure you have the help and support you need to deal with any issues that may arise while you are studying at Lancaster.
Health and medical facilities
There is a health centre on campus, run by a group medical practice. The practice provides a full range of NHS services and includes both male and female doctors.
Other medical facilities on campus include a private dental clinic, a pharmacy and a natural health care centre which offers alternative treatments such as acupuncture, holistic massage, reflexology, shiatsu, medical herbalism, aromatherapy and homeopathy.
Counselling and support services
The University’s Student Based Services provides easy access to support and enhance your postgraduate experience. All services are available via The Base, a one-stop enquiry desk in the entrance to University House, the University’s main administrative building.
The Lancaster University Students’ Union (LUSU) provides free, independent and confidential advice to both undergraduate and postgraduate students on areas as diverse as coping with academic study, finance and health. Other LUSU services include a jobshop which helps students find part-time work in the local area while they study.
The University Counselling Service has an experienced team of counsellors who offer a confidential professional service to members of the University dealing with anxieties and stresses of various kinds.
Services for students with disabilities
We welcome applications from prospective students with disabilities and may be able to arrange site visits to discuss support arrangements. Student Services offer advice and guidance to students on disability issues relating to all aspects of study at Lancaster, including assessment and support for dyslexia, assessment for study aids and strategies and funding applications.
The distinctive spires of the Chaplaincy Centre give rise to the University logo.
Facilities in the University library include a Kurzweil Text-reading Machine, colour CCTV and Braille Embosser.
Chaplaincy Centre
The Chaplaincy Centre is a multi-faith centre where you can pray and worship, reflect and contemplate, explore faith issues and ask questions, find support and encouragement and meet others. It has its own lounge and restaurant facilities and houses a natural healthcare centre. All members of the University are welcome at the Centre, regardless of their religious affiliation. There is also a Muslim prayer room on campus.
International Student Advisory Service
There is a strong support system for international students across the University. The International Student Advisory Service, based within the University’s Student Services Office, is a central point of reference for all international students at Lancaster. The service provides assistance with visa extensions and other immigration issues, ensures ongoing support and advice for any students in personal or financial difficulty. It also arranges a range of on- and off-campus events for international students and can help students adjust culturally to life in the UK.
The International Student Advisory Service also provide detailed information about arrival in the UK and onward travel to the University. There is a helpful Pre-arrival Handbook which gives details of how to prepare for studies in the UK – including visas, travel, money and banking, medical care, and living costs. There is a separate handbook for those who will be accompanied by their spouse and/or children.
Pre-arrival briefing sessions are available in many countries. These are organised in co-operation with our alumni, agents and the British Council, and are a great way to find out about all aspects of living in Lancaster before leaving home.
