Negotiation Skills
Everything is negotiable! Or at least we encounter negotiated situations everyday. In fact, every time we do something which involves someone else, the relationship and activity is negotiated. For a team leader, consultant or analyst, project success depends on negotiating project objectives, analysis and deliverables with the various stakeholders involved. Whether signing a contract, agreeing a sale price, buying services, discussing project scope, determining your workload, or resolving a conflict, we rely upon the effectiveness of our negotiation skills.
Good negotiation involves:
- Understanding your position and objectives;
- Accurately assessing the interests of the other parties; and
- Developing effective communication and trust to create win-win situations.
This is a practical course aimed at developing those skills. The course involves an experiential-learning game played between three organisations.
As part of a negotiation team, you will be required to prepare a negotiation strategy and negotiate face-to-face with the other organisations to achieve a mutually successful outcome.
The course teaches the theory and practical skills for a successful negotiation. The training includes formal lecturing on negotiation and bargaining; game playing amongst competing teams; observed face-to-face negotiation practice; as well as team based tutoring and feedback.
This course is available as a bespoke in-house to organisations. To discuss this training course please contact: Mark Westcombe
Tel. 01524 592946 Email: m.westcombe@lancaster.ac.uk
