Tools for Structuring Complex Problems
The effective use of problem structuring approaches that are useful when handling the complex issues which arise in strategic management science.
Tutors: Professors Peter Checkland and Mike Pidd, Lancaster University Management School, Mark Westcombe, Attivation
Dates:
Soft OR in Action - Soft Systems Methodology
This is concerned with Soft Systems Methodology as a prime example of 'Soft OR'. The module will cover: the origination of SSM; its nature; its relation to 'Classic OR'; its use.
The presentation will draw on many SSM projects and will include several short sessions illustrating different aspects of the approach. The aim will be to enable the participants to begin to make use of the ideas presented.
Decision Making III
An examination of the implications of organisational decision making and group dynamics for the successful implementation of projects. A case presentation will be used to illustrate some of the complexities of organisational sense making. The session will cover: project definition; meeting syndromes; process consultancy and conducting decision workshops.
The Course
The effective use of problem structuring approaches that are useful when handling the complex issues which arise in strategic management science.
Professors Peter Checkland and Mike Pidd, Lancaster University, Mark Westcombe, Attivation.
Who should attend?
Experienced analysts and advisors who wish to develop their process and thinking skills, which are needed when working with strategic issues.
What delegates will learn from the course
In recent years, a range of so-called ‘soft’ or problem structuring approaches have been added to the armoury of OR. These include soft systems methodology (SSM), cognitive mapping (now part of Journey Making) and the strategic choice approach. In conventional OR these provide useful ways of problems structuring, but are also useful ways of helping groups to think through difficult and complex issues. Delegates will gain an understanding of the main features of these approaches and, afterwards, should be in a position to make use of them in their own work.
Training methods used
Class discussion, workshops, case exercises, software demonstrations.
What the course covers
The distinctive features of ‘soft OR’ and its link to other methods in OR. The link between content and process when handling strategic issues. The basic ideas and application of ‘soft’ methods, including SSM, cognitive mapping, strategic choice.
Location
Lancaster University, or other locations may be possible as an in-house course.
Cost
Further information
Mike Pidd (m.pidd@lancaster.ac.uk)
Christine Fletcher (c.l.fletcher@Lancaster.ac.uk)
