Stakeholders’ dynamics Influence on ICT Strategic Projects in Saudi Public Hospitals: Appreciative System Approach
Wednesday 8 December 2010, 13:00
LT12, Management School
Abstract: This study seeks to explain how stakeholders’ dynamics influence the implementation of current Information and Communication Technology strategic projects in the Ministry Of Health hospitals in Saudi Arabia. Stakeholders’ theory, initiated by Edward Freeman in 1984 and developed by later researchers such as Michelle et al in 1997, is used in mapping the involved stakeholders. Yet, the appreciative system concept of Geoffrey Vickers and the later operationalized model developed by Peter Checkland and Alejandro Casar are utilized to historically track salient stakeholders’ dynamics throughout events, and interpret how these dynamics influence the ICT strategic projects. Methodologically, as the study is qualitative and aims to investigate a particular situation in terms of how or why then explanatory case studies were deployed. Semi-structured interviews and archival documents are the main sources I used to provide me with “rich contextual” data about the problematic situation.