MSCI 504: Problem Structuring
(Phase 2 – Spring Term)
Tutors: Professor Peter Checkland, Dr Ruth Kowalczyk, Mark Westcombe
Objectives
Management decision-making is characterised by complexity and uncertainty. People are often unclear about what they want, what they need or what is possible. They may disagree about what they are trying to achieve and how to do so. Problem structuring methods provide a way to facilitate decision-making in these circumstances. You will be introduced to the main concepts needed to understand problem structuring methods and so will gain an appreciation of their usefulness. This course will help you to develop your thinking skills as well as developing practical skills in problem structuring.
Topics
Introducing problem structuring methods
Soft systems methodology
Cognitive mapping
Strategic Choice Approach
Multi-methodology and conclusions
Assessment
100% Coursework
Core texts
Rosenhead J.V. and Mingers J. (2001) Rational analysis in a problematic world revisited, second edition. John Wiley & Sons, Chichester.
Checkland P.B. (2006) Learning for action. John Wiley & Sons Ltd, Chichester.
Bryson J, Ackermann F, Eden C, Finn C (2004) Visible Thinking: unlocking causal mapping for practical business results. John Wiley & Sons Ltd, Chichester.
Friend JK and Hickling A (2004). Planning under pressure: the strategic choice approach (3rd edition): Butterworth-Heineman: Oxford.
The first of these provides a clear introduction to each of the methods taught. Each of the other texts provides in-depth coverage of one of the methods.
