Performance Management
Module leader: Professor David Otley
Duration and timing: total of 24 hours, Summer Term
Overview
The objective of this elective course is to help you to understand and analyse the systems used by organisations to measure and manage their performance and to implement their strategies in a changing environment. Traditionally, this function was served by management accounting and budgetary control systems. More recently, other techniques have been proposed, such as the balanced scorecard and economic value added measures coupled with incentive schemes. The overall aim is to develop your ability to design appropriate systems of performance measurement and management. Extensive use will be made of case studies.
By the end of the course you should be able to:
- understand the current literature on control systems design and use
- diagnose the likely consequences of operating a particular control system, such as those described in the case studies used on the course
- design and test a performance measure for a specific situation
- make reasoned recommendations for beneficial change
- present a reasoned oral argument in a classroom situation
Assessment
Coursework assignment, consisting of a case study with some specific questions that will require an overall management control system to be designed and/or assessed.
