Professor Linda Hendry
BSc, PhD Lancaster
Chair
Department
Management Science
Research Overview
Supply chain management and modelling, including global sourcing; supplier development and ethical issues in this context. Developing workload control systems for make-to-order manufacturing companies offering high levels of product customisation. Investigating the application of Six Sigma quality improvement programmes in manufacturing and service industries.
Current Teaching
Undergraduate MSCI 382: Innovative Development in Operations Management. MSCI224 Techniques for Management Decision Making
Postgraduate Supervision of MSc summer projects and PhD students.
Post-Experience The Manufacturing Institute: MSc in Manufacturing Leadership - Module 4 World Class Manufacturing.
Other Teaching Competence MSCI 101 Quantitative methods for management, MSCI 102 Introduction to Operations Management, MSCI 103 Introduction to Operational Research, MSCI 222 Mathematical Programming, MSCI 231 Introduction to Operations Management for Manufacturing and Service Industries, MSCI 233 Manufacturing Management, MSCI 322 Heuristics and Networks, MSc in Management: MNGT 503 Operations Management: Principles and Practice,Techniques II for MSc in Operational Research, Operations Management for MBA, Supervision of MBA summer projects, LANCORD Mathematical Programming, Data Envelopment Analysis.
Research Interests
Supply chain management and modelling. Six Sigma applications. Manufacturing, strategy planning and control, especially as related to Make to order companies. World class manufacturing principles and practices.
Current Research
Supply chain management and modelling, including global sourcing; supplier development and ethical issues in this context. Developing workload control systems for make-to-order manufacturing companies offering high levels of product customisation. Investigating the application of Six Sigma quality improvement programmes in manufacturing and service industries.
Journal article (39)
Book (1)
Conference contribution (31)
Working paper (14)
Other contribution (1)
Selected publications (12)
View all publications (88)
Publications
- Zorzini Marta, Stevenson Mark and Hendry L, 2012, 'Customer enquiry management in global supply chains: a comparative multi-case study analysis', European Management Journal, vol 30, no. 2, pp. 121-140.
View details - Stevenson Mark, Huang Y, Hendry L and Soepenberg E, 2011, 'The theory and practice of workload control: A research agenda and implementation strategy', International Journal of Production Economics, vol 131, no. 2, pp. 689-700.
View details - Simangunsong Eliot Sation, Hendry L and Stevenson Mark, 2011, 'Supply chain uncertainty: a review and theoretical foundation for future research', International Journal of Production Research
View details - Hendry L, 2010, 'Product customisation: an empirical study of competitive advantage and repeat business', International Journal of Production Research, vol 48, no. 13, pp. 3845-3865.
View details - Stevenson Mark, Huang Y and Hendry L, 2009, 'The develoment and application of an interactive end-user training tool: part of an implementation strategy for workload control', Production Planning and Control, vol 20, no. 7, pp. 622-635.
View details - Nonthaleerak P and Hendry L, 2008, 'Exploring the Six Sigma phenomenon using multiple case study evidence', International Journal of Operations and Production Management, vol 28, no. 3, pp. 279-303.
View details - Hendry L, Land M L, Stevenson Mark and Gaalman G, 2008, 'Investigating implementation issues for workload control (WLC): a comparative case study analysis', International Journal of Production Economics, vol 112, no. 1, pp. 452-469.
View details - Stevenson Mark and Hendry L, 2007, 'Improving supply chain integration using a workload control concept and web-functionality', Production Planning and Control, vol 18, no. 2, pp. 142 - 155.
View details - Stevenson Mark and Hendry L, 2007, 'Flexibility and lean manufacturing in customised b2B industries', Control (Journal of the Institute of Operations Management), vol 33, no. 1, pp. 16-20.
View details - Hendry L and Nonthaleerak P, 2007, 'Six sigma action research in Thailand: a comparative study', International Journal of Services Technology and Management, vol 8, no. 6, pp. 491-511.
View details
