Professor Mike Chiasson
BCom (University of Alberta), PhD (University of British Columbia)
AIM Innovation Fellow (2007-2009)
Associate Editor for MIS Quarterly
Professor of Information Systems
Department
Management Science
Organisational Roles
Programme Director for the MSc in Information Technology, Management and Organisational Change (ITMOC)
Teaching
ITO 15 -- Systems Analysis and Design
Research Interests
My research examines how the social context affects IS development and implementation, particularly in service-sector and professional organisations, including: e-commerce and startup companies (across a range of industries), medicine, law, engineering, and government. In studying this topic, I have used a range of social theories (actor network, boundary objects, innovation, structuration, linguistic, communicative action, power-knowledge, institutional), and interpretive and critical methodologies (action research, ethnomethodology, deconstruction, discourse).
In studying these questions, I have examined various topics (user involvement, diffusion of innovations, knowledge management, packaged software and enterprise resource planning, outsourcing, virtuality, informaton security, cyber-crime, privacy, project management, and system development). Most of my work has involved participant observation.
Current Research
- Context and social science research.
- Ethnomethodological studies of legal practice.
- The diffusion of technology in professional practices.
- Deconstructing system development methods.
- The development and affect of information security policies.
- Actor-network studies of privacy.
- E-commerce fraud.
- The mixing of methods and knowledge in action research.
- Enterprise resource planning and user involvement.
- Knowledge management systems in legal practices.
- Disputes in technology outsourcing.
- Systems that transform patients-provider communication.
- The role of critique in technological development and implementation.
View all publications (41)
Journal/Serial (18)
Chapter in Book (7)
Conference (16)
Selected Publications
- Saunders C and Chiasson M, forthcoming, 'Managing innovative knowledge: cultural perspectives on patenting', in Cross-Cultural Perspectives on Knowledge Management, (eds) Pauleen DJ, Greenwood Publishing Group, Westport
- Chiasson M and Green LW, forthcoming, 'Questioning the IT artefact: User practices that can, could, and cannot be supported in packaged-software designs', European Journal of Information Systems
- Willis B and Chiasson M, forthcoming, 'Do the ends justify the means? A Gramscian Critique of the processes of consent during an ERP implementation', Information Technology and People
- Vega A, Chiasson M and Brown DH, forthcoming, 'How much the role of the other? Universities as policy-makers in the enterprise innovation arena', The VIII Triple Helix Conference (Madrid, Spain)
- Vega A, Chiasson M and Brown DH, forthcoming, 'Public programme contexts and their influence on enterprise innovation: the case of university outreach activities', The VIII Triple Helix Conference (Madrid, Spain)
- Vega A, Chiasson M and Brown DH, forthcoming, 'Critical realism, multidisciplinarity and methodological pluralism: a systematic approach to guide information systems research and practice', 16th Americas Conference on Information Systems (AMCIS) (Lima, Peru)
- Vega A, Chiasson M and Brown DH, 2010, 'Setting up university support to small and medium enterprise innovation: managerial, policy and research implications', Engage HEI (Higher Education Institutions) 2010 Conference (Bradford)
- Vega A, Chiasson M and Brown DH, 2010, 'The effects of innovation process and programme contexts on the implementation of public services: the worrying case of enterprise innovation', 14th International Research Society for Public Management (IRSPM) Conference (Berne, Switzerland)
- Bonner B and Chiasson M, 2009, 'Restoring balance: how history tilts the scales again privacy. An actor-network theory investigation', Information and Organization, vol 19(2), pp 84-102
- Chiasson M, Germonprez M and Mathiassen L, 2009, 'Pluralistic action research: a review of the information systems literature', Information Systems Journal, vol 19(1), pp 31-54
