Budgeting and Forecasting for Business Professionals
In brief
A 4-day programme, which makes extensive use of Microsoft Excel for practical activities.
Programme Aim
The development of budgeting and forecasting skills of delegates in order to improve business planning, performance management and performance evaluation.
Programme objectives
- To introduce, develop and practice budgeting and forecasting skills and techniques in the following areas:
- Strategic significance of budgeting and control mechanisms
- Behavioural implications of budgeting techniques
- Alternative approaches and techniques in budgeting
- Forecasting techniques
- Preparation of main budgetary statements
- Performance evaluation and management
- Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organisational performance.
- Follow up of personal action plans to ensure application to the workspace.
Corporate Entrepreneurship for Success in a Changing World
In brief
A 3-day programme necessary for all entrepreneurs.
Programme Aim
To introduce the concept of "corporate entrepreneurship" and provide delegates with a set of skills to introduce entrepreneurship into their organisation.
Programme objectives
- To develop, introduce and practice entrepreneurial skills and techniques in the following areas:
- Entrepreneurial culture
- Identification of opportunities
- Teamwork
- Creative thinking
- Implementation of ideas
- Knowledge management
- Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organisational performance.
- Follow up of personal action plans to ensure application to the workplace.
Enterprise Risk Management
In brief
Programme Aim
Programme Objectives
- To introduce, develop and practice risk management skills and techniques for better achievement of organisational goals, covering the following areas:
- Understanding developments in corporate governance that followed a number of public exposures of business activities that consequently developed into major losses, frauds or scandals (e.g. Enron, WorldCom, Bearings Bank, Maxwell, Parmalat, Lehman’s to name but a few)
- Implementing risk management techniques to mitigate serious losses, frauds
- Influencing people to use risk management as an effective business tool
- Presenting risk management reports to alert people to take action
- Establishment of action plans to mitigate risk and improve organisational performance.
- Follow up of action plans and continuous use of risk management
Human Resource Management Fundamentals for Professionals
In brief
A 3-day programme to enhance management skills
Programme Aim
The single most important competence for a successful manager is managing people. This will be the difference between long-term success and failure for a manager. After completing this programme delegates will have learned and practiced the core people skills required for success so that they can put them into action immediately on their return to the workplace.
Programme Objectives
- To introduce, develop and practice human resource management skills and techniques for increased workplace performance, covering the following areas:
- HR planning to meet the business needs
- Influencing people through effective communication
- Effective job design
- Recruiting the right people into the right jobs
- Motivating people to increased performance levels
- Leading people to success
- Training and development of people to achieve their potential and aspirations
- Succession planning to safeguard future business success
- Performance management to identify performance achievements, areas for development and future potential
- Dealing with disciplinary and grievance issues to get things back on track
- Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organizational performance.
- Follow up of personal action plans to ensure application to the workplace.
Modern Management Skills
In brief
A 4-days programme that can be offered as a single programme or separate days to meet individuals development needs
Programme Aim
To provide managers with the knowledge required to develop skills over a broad range of areas, or within specific areas, to meet the demands placed on them by the 21st century workplace.
Programme objectives
- To introduce, develop and practise leadership skills and techniques in the following areas
- The difference between leadership and management
- Strategic leadership activities
- Leadership style
- Understanding people
- Types and causes of change
- Creating conditions for effective change
- Managing individuals through change
- Linking performance management to strategy
- Creating a contract for performance and development
- Performance management tools and techniques
- Managing time and priorities effectively
- Being assertive
- Handling conflict and difficult people
- Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organisational performance.
- Follow-up of personal action plans to ensure application to the workplace.
Negotiation Skills for Professional People
In brief
A 3-day programme necessary for delegates who want to enhance their communication skills.
Programme Aim
To enable delegates to conduct principled negotiations with suppliers, customers or internal colleagues resulting in successful outcomes that further relationships and benefit both parties.
Programme objectives
- Understand the key skills and processes necessary for successful negotiations
- Develop a range of effective influencing and persuasion skills that will enable you to enter any negotiation with confidence
- Work with an effective negotiation structure that will enable you to apply your new skills
- Understand how power works in any given negotiation and how to build your power base
- Understand the value of planning and preparation to achieve win/win results
- Identify established ploys that are used by professional negotiators and how to counteract them effectively
- To develop a personal action plan for each delegate that applies the skills learnt to the benefit of the individual and the organisation.
Project Management
In brief
A 3-day programme to develop the skills on Project Management
Programme Aims
The course provides delegates with a broad introduction to the concepts of Project Management. The course will clarify the definition of a project and identify the core principles of Project Management. In relation to the contents of the course, it is structured to follow a typical project lifecycle, from Concept through Definition and Implementation to Handover and Closure.
Programme Objectives
To understand the basic principles, terminology and language of Project management and more specifically:
- Define a “Project”, “Project Management” and success factors
- Correctly identify the different roles required in a project
- Select and apply appropriate project monitoring and control methods
- Use a systematic approach to analyzing and planning a project
- Consider and apply appropriate conflict management and negotiating techniques
- Recognize the importance of developing effective communication skills
Using the Balanced Scorecard to Improve Performance
In brief
A 3-day programme on the use of the Balanced Scorecard
Programme Aims
- To develop an understanding of how the Balanced Scorecard can drive improved organisational performance by linking strategy to key operational processes.
- To give delegates practical skills to develop and implement a balanced scorecard in their organisation.
Programme Objectives
- The course combines Balanced Scorecard theory with work on case studies to enable delegates to:
- Understand the organisational need for a Balanced Scorecard.
- Understand the structure and typical content of a Balanced Scorecard.
- Understand the link between the scorecard and achieving organisational strategy
- Drive the strategy down through the organisation
- Develop the four perspectives of the Balanced Scorecard for an organisation
- Plan for the implementation of the Balanced Scorecard
- Recognise and overcome barriers to the implementation and use of the Balanced Scorecard
- Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organisational performance.
- Follow up of personal action plans to ensure application to the workplace.
Using Business Intelligence to Add Value and Gain Advantage
In brief
A 5-day programme on Business Intelligence techniques.
Programme Aim
The development of applications, practices, skills and technologies, used to help delegates acquire a complete understanding of their business's commercial context and enhance their decision making skills.
Programme Objectives
- To introduce, develop and practice Business Intelligence (BI) skills and to familiarise with the common BI technologies:
- Reporting techniques using Excel.
- Benchmarking: The process of comparing the cost, efficiency and productivity of a firm to the industry's best and average firms, or against the firm's past performance. Results are used to suggest changes and improvements.
- Introduction to OLAP (On-Line Analytical Programming) as an essential BI technology and the demise of the traditional database OLTP(On-Line Transaction Processing) method of processing.
- An introduction to Data Mining techniques: Taking advantage of hidden patterns in the data
- Establishmentof personall action plans for each delegate to apply acquired skills for increased personal organisational performance.
- Follow up of personal action plans to ensure application to the workplace
